Frequently Asked Questions
Everything you need to know about shopping at Lidos Boutique.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing it to our specific garment measurements, as sizing can vary between different designers.
What payment methods do you accept?
Lidos Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.